"Thank you for designing my website and the
great service you gave me. Also for keeping in touch with further updates.
The design has had many compliments on style and is well put together.
I would definetly recommend your work to other clients."
- Jane Darnes,
- Owner, Petal Cakes
You, our customers, are central to everything we do. So, when we are
interacting with you we promise to:
- listen to you carefully
- avoid jargon and use plain English
- make every effort to deal with your requirements
to the best of our ability
- give you a high standard of information
to help you find the answer you're looking for
- take responsibility for helping to solve
problems wherever possible
- explain decisions and the reasons for them
As part of our service we promise to:
- respond to your point of contact within
48hrs
- deliver no hidden costs, we believe honesty
is the best policy, so what you see is what you get
- regular contact at predefined intervals
- offer an after sales service to use your
positive and negative comments to help us improve our service
- to work hard to continuously improve our
services
- consult you whenever we are developing our
services and standards
